Ostensibly, How To Delete Crypto.com Account is one of the most sought-after information by people who wish to discontinue using the services of Crypto.com for buying, selling, investing, and trading cryptocurrencies due to probably the crypto.com app not working properly, incessant crypto.com card decline during the purchase of crypto, and other possible reasons.
On the other hand, how to cancel Crypto.com card, how long does it take to terminate crypto.com account, Crypto.com inactivity fee, how to contact crypto.com customer service, crypto.com registered documents that are required before you can terminate your crypto.com account and so on would also be discussed in details in this guide.
Without much ado, here is a step-by-step guide on how to delete Crypto.com account.
How To Delete Crypto.com Account
Here is a detailed step-by-step guide on how to delete Crypto.com account with the help of Crypto.com customer service.
Step 1: Withdraw Your Money | Coins From Crypto.com
The first step you should take in the process of closing your Crypto.com account is to withdraw all the money in your Crypto.com app because failure to do that would lead to the total loss of the money or coin in your Crypto.com wallet.
Ensure that the withdrawal process has been completed before proceeding to the next step of how to delete Crypto.com account.
Step 2: Clearly Write Your Name, Date, and Crypto.com On A Plain Sheet
In order for you to be able to delete your Crypto.com account, you must send an email to the crypto.com customer service indicating that you want to delete your Crypto.com account.
The Crypto.com customer service email address is [email protected].
The email you would send to the crypto.com customer service would comprise a clear photo of yourself holding a plain sheet of paper that has your Name, Date, and “Crypto.com” boldly written on it.
Therefore, get a sheet of plain paper and boldly write your Name, Date, and Crypto.com on it.
Step 3. Take A Clear Photo Of Yourself Holding The Paper
After you’ve written your name, date, and Crypto.com on a plain sheet of paper, you now need to take a clear and bold picture of yourself holding the paper which has your name, Date, and Crypto.com written on it.
The picture is required to verify your identity before the Crypto.com customer service proceeds to close your crypto.com account.
While taking the picture, you need to firmly hold the piece of paper using one hand in and take a clear photo of yourself.
Ensure that picture is bold and clearly visible so as to avoid rejection by the Crypto.com customer service.
Furthermore, your face, upper torso, and arm should be visible in the photo.
Step 4. Email The Photo Of Yourself To Crypto.com Customer Service
Now, you need to send the photo of yourself holding a paper that has your Name, Date, and Crypto.com boldly written on it to the Crypto.com customer service email address at [email protected].
Note: You must send the email using your registered crypto.com email address so that the customer service would be able to track and delete your Crypto.com account.
Here is the format you should use while sending the email requesting to delete your crypto.com account to Crypto.com customer care.
a. Subject | Title of the Email: Use “Close Account” as the subject| title of the email address.
b. Body Of The Email: Use ” Hello, I wish to close my Crypto.com Account. Attached below is a photo of myself holding a paper that has my Name, Date, and Crypto.com written on it as mandated”.
You are also free to make use of your choice of words in the body of the email but you must ensure that you clearly state the reason for the email.
c. Attachment: Now attach the photo of yourself holding the paper on the email and send the email to crypto.com email address at [email protected].
After you’ve sent the email to the Crypto.com customer service requesting to delete your crypto.com account, you would receive an email confirming that your Crypto.com account has been deleted if successful.
FAQ On How To Delete Crypto.com Account
Here are the frequently asked questions on how to delete Crypto.com account.
How Long Does It Take To Delete Crypto.com Account?
It takes a period of 24hrs to successfully delete your Crypto.com account after you’ve sent an email to Crypto.com customer care requesting to delete your Crypto.com account.
How Do I Cancel My Crypto.com Card?
How to cancel crypto.com card is relatively simple.
All you need to do is to contact Cypto.com customer service through their email address at [email protected] requesting to cancel your Crypto.com card.
The subject or title of the email should read “Close Card”.
Can I Have Two(2) Crypto.com Accounts?
You can have two Sub-accounts on Crypto.com.
The Crypto.com Sub-accounts feature enables the Crypto.com Exchange users to set up multiple Sub-accounts under their existing primary account (“Master Account”).
This Crypto.com sub-account gives its users the flexibility to implement different strategies on the sub-accounts and also split their risk.
What is Crypto.com Inactivity Fee?
Crypto.com charges an inactivity fee of $6.95 fee after 12 months of no card usage.
if you carefully follow step by step guide on how to delete Crypto.com Card as outlined above, you would be able to close your crypto.com account with ease.
There is a handful of complaints by people that Crypto.com terminated their account for no reason.
The fact is that Crypto.com cannot just close your Crypto.com account without any tangible reason.
The reason could possibly be as a result of suspected fraudulent activity or if you violate any of their rules.
If you find yourself in such a condition, all you have to do is send your Crypto.com registered document to the Crypto.com customer service for them to rectify the issue.