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Crypto App Not Working On iPhone or Android (A Quick Fix)

Why is Crypto App Not Working 2022 on iPhone or Android devices?

The above is one of the most commonly searched questions by people who can’t login to the app on their iPhone or android due to one system glitch or the other.

In this article, we’ll be discussing the possible reasons why your app is not working, some of the reasons why you can’t login to your app, and how to solve the problem.


What Is App app is a cryptocurrency exchange where you can buy, sell, and save cryptocurrencies without worrying about losing your private keys. app has android and iPhone versions to ensure that your choice of mobile phone wouldn’t be a barrier for you to miss out on keying into this emerging blockchain technology.

How To Fix Crypto App Not Working Issue

If you can’t login to the app, here are the step-by-step guide on how to fix the crypto app not working problems on your iPhone or Android devices.

  • Update Your App
  • Correctly Set Your Phone Date and Time
  • Restart Your Phone
  • Update Your Device
  • Clear App Cache File

1. Be Patient Till The Technical Glitch is Resolved

A general system glitch can render the crypto app not working at any particular moment.

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Therefore, if you notice that the app not working or that you can’t login to app with your android or iPhone device at any moment, it’s best you exercise a little patience before going ahead to try out other possible solutions to fix it because it could be a general system glitch which occurs from time to time.

2. Update Your App

Is your app giving you problems on your android phone?

If yes, the reason could possibly be that you haven’t updated your app to the latest version of the app update.

Hence, kindly proceed to AppStore or the play store to download the latest version of the app update and your problem could be solved.

3. Correctly Set Your Phone Date and Time

Incorrect date and time on your mobile device are probably one of the reasons why your app is not working on your iPhone or Android.

Just so you know, the app will likely not function effectively on your android or iPhone if your phone date and time are incorrect.

Therefore, if you encounter crypto app problems, kindly ensure to correctly set your device date and time if they were not correct.

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4. Restart Your Phone

Restarting your phone is one of the effective ways to fix the issue on your android or iPhone device.

5. Update Your Device

If your phone is running an outdated system version, chances are that you would likely encounter app not working issues.

At this point, all you have to do is first, check if you have a pending system update and update your phone to the latest version available.

6. Clear App Cache File

If you can’t login to your app or you find out that your app is not working, it’s wise you clear the cache file of the crypto app from your phone settings.

All you have to do is to go to your phone setting and locate the app and then proceed to clear the cache.


Here are some frequently asked questions on the crypto app.

Is App Having Issues?

Crypto could be performing a scheduled system maintenance for the Crypto‌.com App, Exchange, NFT, DeFi Wallet, and Pay. Be patient and try again later.

Why is My App Locked?

As a security measure to protect your account, if you try to log in to exchange with the wrong password, the account will be locked for 4 hours. This only happens after 3 failed attempts, and you'll be asked to wait a while before trying again.

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Which App for Crypto is Best?

Gemini, eToro, Kraken,, Binance.US, BlockFi, and Robinhood Crypto

How Long is Crypto App Locked for?

The app will be locked for 4 hours after 3 failed attempts. The passcode reset email will be sent to your registered email address.


We’ve discussed the possible reasons why you can’t login to your app and the most effective ways to solve the crypto app not working issue when you encounter them.

Tell us in the comment section, which method worked for you.

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