We are seeking a results-driven and experienced Retail Store Manager to lead our dynamic team and drive the success of our retail establishment.
The ideal candidate will be a strategic thinker with strong leadership skills, a passion for customer service, and a proven track record in achieving sales targets.
If you have a keen eye for detail, excellent communication abilities, and the ability to inspire and motivate a team, we invite you to apply for this key position in our organization.
Job details
- Location: 370 Second Avenue North Sudbury, ONP3B 3Y4
- Salary: 39.50 to 42.00 hourly (To be negotiated) / 30 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
5 years or more
Responsibilities:
- Team Leadership:
- Recruit, train, and supervise retail staff to ensure a high level of customer service and operational excellence.
- Foster a positive and collaborative work environment, promoting teamwork and professional development.
- Sales and Performance:
- Develop and implement sales strategies to achieve and exceed revenue targets.
- Analyze sales data, identify trends, and implement initiatives to maximize profitability.
- Customer Satisfaction:
- Ensure an exceptional customer experience by maintaining high standards of service.
- Address customer concerns and feedback promptly, striving to enhance customer satisfaction.
- Inventory Management:
- Oversee inventory levels, conduct regular audits, and collaborate with the purchasing department to optimize stock levels.
- Implement effective merchandising and display strategies to drive sales.
- Operational Efficiency:
- Monitor and ensure compliance with company policies and procedures.
- Streamline operational processes to improve efficiency and reduce costs.
- Financial Management:
- Develop and manage budgets, ensuring financial targets are met.
- Control expenses and implement cost-saving measures without compromising service quality.
- Marketing and Promotions:
- Collaborate with the marketing team to implement promotional activities and marketing campaigns.
- Execute visual merchandising strategies to enhance the store’s aesthetic appeal.
- Reporting and Analysis:
- Generate and analyze reports on key performance indicators (KPIs) to track and measure success.
- Provide regular updates to senior management on store performance and initiatives.
Requirements:
- Proven experience as a Retail Store Manager or in a similar leadership role within the retail industry.
- Strong leadership and motivational skills with the ability to inspire a team.
- Excellent communication and interpersonal abilities.
- Solid understanding of retail operations, inventory management, and merchandising.
- Proficient in using point-of-sale (POS) systems and other retail-related software.
- Analytical mindset with the ability to interpret sales data and make strategic decisions.
- Flexibility to work weekends, holidays, and extended hours as required.
Tasks
- Manage staff and assign duties
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Conduct performance reviews
- Supervise office and volunteer staff
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Organized
- Team player
- Ability to multitask
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
1. What does a Retail Store Manager do?
Retail Store Managers are responsible for overseeing all aspects of store operations. This includes managing staff, optimizing sales, ensuring customer satisfaction, and implementing strategies to meet business objectives.
2. What skills are crucial for a successful Retail Store Manager?
Key skills include leadership, effective communication, problem-solving, strategic planning, customer service, and the ability to analyze sales data. Strong organizational skills and the capacity to multitask are also essential.
3. How does a Retail Store Manager handle staffing and team management?
Managers are involved in hiring, training, and supervising staff. They create work schedules, conduct performance reviews, and foster a positive team culture by promoting open communication and recognizing achievements.
4. What strategies can Retail Store Managers use to drive sales?
Retail Store Managers implement sales strategies, merchandise displays, and promotional activities. They analyze sales data to identify trends and adjust inventory and pricing accordingly to maximize revenue.
5. How do Retail Store Managers ensure customer satisfaction?
Managers focus on training staff to provide excellent customer service. They address customer concerns promptly, gather feedback, and implement improvements to enhance the overall shopping experience.
6. How do Retail Store Managers handle inventory management?
Managers oversee inventory levels, conduct regular audits, and collaborate with the purchasing department to ensure optimal stock levels. They analyze sales data to forecast demand and prevent stockouts.
7. What challenges do Retail Store Managers face in their role?
Common challenges include managing a diverse team, meeting sales targets, handling customer complaints, and adapting to market trends. Successful managers develop problem-solving skills and resilience.
8. How does a Retail Store Manager stay informed about industry trends?
Managers attend industry conferences, subscribe to publications, and engage in networking opportunities. They stay updated on emerging trends and technology to ensure the store remains competitive.
