Fast-Food Service Attendant Needed In Canada By New York Fries

Responsibilities:

1. Customer Service:
   • Greet customers warmly and provide prompt and friendly service.
   • Take accurate and detailed customer orders, ensuring all special requests are noted.
2. Order Preparation:
   • Prepare and assemble food items according to established recipes and quality standards.
   • Coordinate with kitchen staff to ensure timely and accurate order fulfillment.
3. Cash Handling:
   • Process customer transactions accurately and efficiently using the POS system.
   • Provide correct change and handle payments securely.
4. Cleanliness and Organization:
   • Maintain a clean and sanitized work area, including countertops, equipment, and dining tables.
   • Perform regular cleaning tasks to uphold hygiene standards.
5. Quality Control:
   • Ensure that all food items meet quality standards before serving to customers.
   • Monitor inventory levels and communicate low stock items to the supervisor.
6. Customer Communication:
   • Communicate with customers to confirm order details and provide information on menu items.
   • Handle customer inquiries, concerns, and complaints professionally and escalate issues as needed.
7. Team Collaboration:
   • Work collaboratively with kitchen staff and other team members to ensure smooth operations.
   • Support teammates during busy periods and contribute to a positive team environment.
8. Compliance:
   • Adhere to food safety, health, and safety regulations.
   • Follow company policies and procedures, including uniform standards and hygiene guidelines.

Requirements:

• Previous experience in a customer service or food service role is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude and willingness to learn.
• Basic math skills for accurate order processing and cash handling.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Tasks

• Clean and sanitize items such as dishwasher mats, carts and waste disposal units
• Load buspans and trays
• Place dishes in storage area
• Replenish condiments and other supplies at tables and serving areas
• Sanitize and wash dishes and other items by hand
• Scour pots and pans
• Package take-out food
• Portion and wrap foods
• Prepare, heat and finish simple food items
• Serve customers at counters or buffet tables
• Take customers’ orders
• Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
• Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
• Handle and store cleaning products
• Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
• Remove kitchen garbage and trash
• Sweep, mop, wash and polish floors
• Wash, peel and cut vegetables and fruit

Experience and specialization

Equipment and machinery experience

• Deep fryer
• Electronic cash register

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Reliability
• Team player
• Dependability
• Positive attitude

Benefits

Financial benefits

• Bonus

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Parking available