We are seeking energetic and customer-focused individuals to join our fast-paced team as Fast-Food Service Attendants.
As a frontline representative of our quick-service restaurant, you will play a vital role in delivering exceptional customer experiences by efficiently taking orders, preparing food, and maintaining a clean and organized dining environment.
If you thrive in a dynamic and team-oriented environment, possess excellent communication skills, and have a passion for providing outstanding service, we invite you to apply for this exciting opportunity.
- Location: 1680 Richmond St. London, ONN6G 3Y9
- Salary: 16.55 to 18.00 hourly (To be negotiated) / 7 to 15 hours per week
- Terms of employment Permanent employment: Part time Evening, Weekend, Flexible Hours, 17:00 to 21:30
- Start date: Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- Vacancies 2
- No degree, certificate or diploma
- Full time enrollment
- Part time enrollment
- Customer Service:
- Greet customers warmly and provide prompt and friendly service.
- Take accurate and detailed customer orders, ensuring all special requests are noted.
- Order Preparation:
- Prepare and assemble food items according to established recipes and quality standards.
- Coordinate with kitchen staff to ensure timely and accurate order fulfillment.
- Cash Handling:
- Process customer transactions accurately and efficiently using the POS system.
- Provide correct change and handle payments securely.
- Cleanliness and Organization:
- Maintain a clean and sanitized work area, including countertops, equipment, and dining tables.
- Perform regular cleaning tasks to uphold hygiene standards.
- Quality Control:
- Ensure that all food items meet quality standards before serving to customers.
- Monitor inventory levels and communicate low stock items to the supervisor.
- Customer Communication:
- Communicate with customers to confirm order details and provide information on menu items.
- Handle customer inquiries, concerns, and complaints professionally and escalate issues as needed.
- Team Collaboration:
- Work collaboratively with kitchen staff and other team members to ensure smooth operations.
- Support teammates during busy periods and contribute to a positive team environment.
- Adhere to food safety, health, and safety regulations.
- Follow company policies and procedures, including uniform standards and hygiene guidelines.
- Previous experience in a customer service or food service role is preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and willingness to learn.
- Basic math skills for accurate order processing and cash handling.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Clean and sanitize items such as dishwasher mats, carts and waste disposal units
- Load buspans and trays
- Place dishes in storage area
- Replenish condiments and other supplies at tables and serving areas
- Sanitize and wash dishes and other items by hand
- Scour pots and pans
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Serve customers at counters or buffet tables
- Take customers’ orders
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
- Handle and store cleaning products
- Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- Remove kitchen garbage and trash
- Sweep, mop, wash and polish floors
- Wash, peel and cut vegetables and fruit
Experience and specialization
Equipment and machinery experience
- Deep fryer
- Electronic cash register
Work conditions and physical capabilities
- Fast-paced environment
- Standing for extended periods
- Up to 23 kg (50 lbs)
- Client focus
- Efficient interpersonal skills
- Team player
- Positive attitude
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
1680 Richmond St. London, ONN6G 3Y9Between 10:00 a.m. and 08:00 p.m.
Here is what you must include in your application:
- Cover letter
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
1. What does a fast-food service attendant do?
Fast-food service attendants are responsible for taking customer orders, preparing and serving food, handling transactions, and maintaining a clean and organized dining area. They play a crucial role in delivering a positive and efficient customer experience.
2. What skills are essential for a fast-food service attendant?
Key skills include excellent customer service, effective communication, the ability to work in a fast-paced environment, attention to detail, and teamwork. Multitasking and problem-solving skills are also valuable in this role.
3. How do fast-food service attendants handle customer orders efficiently?
Fast-food service attendants take orders accurately, enter them into the system promptly, and coordinate with kitchen staff to ensure timely preparation. Attention to detail is crucial to avoid errors in customer orders.
4. What is the importance of cleanliness in a fast-food service attendant’s role?
Maintaining a clean and organized work area is essential for food safety, customer satisfaction, and compliance with health and safety regulations. Fast-food service attendants are responsible for regularly cleaning and sanitizing their workstations.
5. How do fast-food service attendants handle challenging customers?
Attendants remain calm and professional when faced with challenging situations. They listen to customer concerns, offer solutions, and involve management if necessary. Customer satisfaction is a top priority.
6. Is previous experience required to become a fast-food service attendant?
While previous experience is beneficial, many fast-food establishments provide on-the-job training for service attendants. A positive attitude, willingness to learn, and good work ethic are often more important.
7. How can fast-food service attendants ensure order accuracy?
Attendants use order management systems, checklists, and visual cues to ensure the accuracy of each order. Double-checking items before handing them to customers helps prevent mistakes.
8. What opportunities for advancement are available for fast-food service attendants?
Fast-food service attendants can advance to supervisory roles or take on additional responsibilities, such as training new employees or handling inventory. Some may transition to managerial positions within the restaurant.
9. How do fast-food service attendants handle busy periods?
During peak hours, attendants prioritize tasks, communicate effectively with the kitchen team, and maintain a sense of urgency to ensure quick and efficient service. Teamwork is crucial to handling high-volume periods.